Returns & Exchanges
Return Process:
- Submit your return at our Return Center
- Ship the items and we’ll process your return
90 Day Guarantee
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy. Return any unopened or gently used 40ml bottle for any reason within 90 days for store credit, except:
- Samples
- Exchange Orders
- Giveaway items
- Items marked "non-returnable"
Shipping costs are not included in the store credit. If Julianna's Perfume is at fault, we will arrange free return shipping. Otherwise, the customer is responsible for return shipping charges.