U.S. Return & Exchange Policy

Effective January 1, 2023, refunds will only be issued via store credit. This applies to orders placed on and after January 1, 2023

We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.

30 Day Guarantee

Return any unopened or gently used 50ml bottle for any reason within 30 days for a refund, except:

  • Samples
  • Exchange Orders
  • Giveaway items
  • Items purchased during Black Friday & Christmas promotions are FINAL SALE
  • Items marked "non-returnable"

Shipping costs are not included in the refund. If Julianna's Perfume is at fault, we will arrange free return shipping. Otherwise, the customer is responsible for return shipping charges.


Return Process:

  • Submit your return online from the Return Center
  • Write your Order Number on the inside & outside of the package.
  • Ship to Julianna's Perfume. Here is our return address

    JULIANNA'S PERFUME
    5960 South Land Park Dr #734
    Sacramento, CA 95822