Returns & Exchanges
Return Process:
- Submit your return at our Return Center
- Ship the items and we’ll process your return
90 Day Guarantee
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy. Return any unopened or gently used 40ml bottle for any reason within 90 days for store credit, except:
- Items discounted 40% off or more
- Exchange Orders
- Free items
Shipping costs are not included in the store credit. If Julianna's Perfume is at fault, we will arrange free return shipping. Otherwise, the customer is responsible for return shipping charges.