Shipping Policy

Thank you for visiting and shopping at Julianna's Perfume. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping

We offer shipping to all 50 U.S states, Puerto Rico, Guam and U.S. Virgin Islands.

  • Processing time is same-day for all orders placed by 4pm Pacific Standard time and next-day for all orders placed after 4pm Pacific Standard Time. (Processing does NOT mean shipping time, we are referring to time to pack your order)
  • Processing takes place Monday through Friday 9am till 4pm. Orders are not processed on Saturdays, Sundays and major U.S holidays.
  • As soon as your order is processed you will receive your personalized tracking number.
  • *Release Days: during large releases please allow 2 - 3 business days of additional order processing. 

Standard USPS shipping usually takes 4 - 7 business days in transit, pending on the destination. (shipping time subject to change during major U.S holidays)

Please make sure to track your item using the tracking number provided to you - as we are NOT responsible for any lost or stolen packages. If your package has been lost or stolen please contact USPS for further assistance and provide your tracking information.

International Shipping

We are happy to offer our international customers worldwide shipping, however all international orders are at the liability of the buyer including customs fees and holds.

  • Processing time for international orders also ship same-day for orders placed by 4pm Pacific Standard time and next-day for all orders placed after 4pm Pacific Standard Time. (Processing does NOT mean shipping time, we are referring to time to pack your order)
  • Processing takes place Monday through Friday 9am till 4pm. Orders are not processed on Saturdays, Sundays and major U.S holidays.
  • As soon as your order is processed you will receive your personalized tracking number.
  • *Release Days: during large releases please allow 2 - 3 business days of additional order processing. 

USPS First Class Mail generally takes between 7 - 25 days to arrive depending on how fast customs clears the package. Customs is typically the longest part of international shipments and we do our best to declare your package at a low value to clear customs effortlessly.

USPS Priority Mail International generally takes between 6 - 15 days to arrive depending on how fast customs clears the package. Customs is typically the longest part of international shipments and we do our best to declare your package at a low value to clear customs effortlessly.

 

Hours of Fulfillment 

Processing takes place Monday through Friday 9am until 4pm Pacific Standard Time. Orders are not processed on Saturdays, Sundays nor major U.S holidays.

Once the order is fulfilled, an order confirmation email with your order information and tracking number is sent to the customer's email.